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Automated Appointments for SMS Signups
Over 160,000 Customers use Text Marketing. Learn how it can help you increase your customer retention and grow your business below
How much money does your business lose when a customer forgets their appointment? Not to mention the frustration of waiting around for no one to show. Our Appointment Reminders features in one of the most powerful features of Titanly. Scheduling these reminder and follow-up texts can be done when the appointment is made and then it’s “set it and forget it”. Your customer will get a reminder usually the day before or the morning of the appointment. This (and much more) is customizable to YOUR preferences. This reminder dramatically increases the odds of your customer making their appointment but, even if they can’t, our appointment confirmation feature gives you a heads up if they aren’t coming so you can fill that time with something or someone else.
Automated appointment messages come in three major categories
1. Reminder for the appointment
Typically this is scheduled for either the night before the appointment or the morning of. These reminders can cut down on missed appointments by as much as 80%, and in turn increase profits.
2. Appointment Confirmation
These can go our immediatly after the appointment is scheduled, allowing the customer to see the appointment details and immediatly fix any issues with its scheduling. Having the feedback to fix any data entry or communication issues immediatly helps keep customers happy and coming back! There are more ways to use automated appointment messages below.
3. Follow up on the Appointment
You can also schedule follow-up texts to go out after an appointment. It can be a simple thank you, a discount for booking the next appointment, a satisfaction question or a request for a review with a link to your company’s Google or Facebook page.
Automated appointments reminders can be tailored to your specific needs. No need to try to force yourself into some standardized box, you can set the time you want your reminders to go out.
Want to create a custom appointment confirmation or reminder message? Not a problem! With our predefined messages we allow you to replace the standard message with a custom message of your own.
Need to cancel an appointment in the case of an emergency? Its as easy as finding the appointment and clicking the cancel button!
Automated appointment reminders are a very powerful tool that can take razor thin margins and beef them up to much more profitable state.
What are some common ways to use Automated Appointment Reminders?
Any appointment based industry can use them in order to reduce no shows. If you are not sure if your customer wants them, just ask while filling out the appointment information.
Appointment confirmation messages are a very strong way to make sure you and your customer are on the same page. This way you can both have the piece of mind that comes with knowing that everything is in order.
In the home improvement industry confirmation messages can be used to alert the home owner to when you plan to be at their home. Allowing them to plan accordingly.
Hair Salons use the automated follow up message to send small 5-10% discount codes to their customers, and have seen their customer retention rate increase over 18%.
Automated Appoinment reminders cut down on missed appointments by up to 80%
Automated confirmation messages can completely eliminate miscommunication while booking appointments.
Automated follow up messages can increase customer retention by over 18%.
Ready to say goodbye to missed appointments and hello to more profitability?
